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Event Policies

Registration: Registration confirmation will be emailed to you. If you plan to register on-site at the member rate, please be sure to have your current NGWA membership card with you, along with your payment.

Please note: By virtue of registering for this NGWA event, you grant NGWA full rights to use any photos/videos/recordings containing your likeness taken during the routine business course of this event, by NGWA or its official representatives, to be used in any future promotional endeavors of NGWA and its affiliates, without any further notification or expectation of compensation.

Team discount: Save 10 percent per person on registration fees when you register three or more of your team at the same time. The savings are based on the regular (i.e., nondiscounted) event rates from whichever membership status applies (NGWA member vs. nonmember). Registrations must be made at the same time with total payment submitted to qualify. Please call NGWA customer service at (800) 551-7379, or (614) 898-7786 outside the United States, to take advantage of this team discount.

Refund policy: A $25 cancellation fee per registrant applies to all refund requests made on or before November 3, 2023; no refunds will be issued on or after November 4, 2023. One substitute is permitted per registrant for the entire event; daily substitutions are not permitted. (In other words, preregistered individuals who cannot attend the event may assign their registration to a colleague; one event registration is valid for one person only.)

Cell phone use: Please be considerate of your fellow attendees and refrain from cell phone use during general sessions and educational program offerings to not disturb or distract those around you.

Phone, video, and recording equipment: No photo, video, or recording equipment of any type may be used in the exhibit hall, general sessions, meeting rooms, or any other event venue without the advance written approval of NGWA.

Money-back guarantee: NGWA is proud of its many educational opportunities. We are confident you will benefit from our events and be satisfied with their content. However, if you are not completely satisfied, notify us in writing — specifying the reason(s) you were dissatisfied — within thirty (30) days of the event end date for registration refund consideration.

Meals, accommodations, and transportation: Meals, accommodations, and transportation are not included in registration fees, unless noted otherwise for a particular event.

Special arrangements: If you have any special physical, dietary (for example, vegetarian, kosher), or other needs, contact NGWA’s customer service department at (800) 551-7379, or (614) 898-7791 outside the United States, when registering to attend the event; a minimum of three weeks’ notice prior to the start date is appreciated.

Tax deduction for educational expenses: An income tax deduction is permitted for educational expenses (registration fees, cost of travel, lodging, and books) undertaken to (1) maintain or improve skills required in one’s employment or business, or (2) meet expressed requirements of an employer imposed as a condition to retention of employment, rate status, or rate of compensation. Meals and beverages may be deductible up to 50 percent. (Applicable to U.S. tax filers.)

Event program changes/cancellations: NGWA reserves the right to amend or cancel programs and speakers as necessary to ensure a quality event.

Disclaimer: NGWA provides a wide array of presentations, workshops, webinars, and other forms of continuing education and/or instruction developed with the input and guidance of various groundwater professionals and others who serve as presenters. Unless specifically noted, NGWA is not responsible for the content of these presentations and instruction, or the opinions of the presenters. Individual situations and local practices and standards may vary, so members and others utilizing information contained within a presentation or continuing education event are free to adopt differing standards and approaches as they see fit. Products and names mentioned in materials or presentations are the property of their respective owners and the mention of them does not constitute an endorsement by NGWA. Information contained in a presentation or continuing education event hosted or promoted by NGWA is provided “as is” without warranty of any kind, either expressed or implied, including any warranty of merchantability or fitness for a particular purpose. NGWA assumes no liability or responsibility for the contents of a presentation or continuing education instruction or the opinions expressed by the presenters.

Antitrust advisory: NGWA members and staff are responsible for ensuring that all of their activities are within the antitrust laws. Penalties and convictions for violation are severe for individuals, their companies, and the Association. Lawsuits are costly to defend and can severely impede the NGWA’s operations or existence. The following topics should not be discussed or be the subject of any type of agreement among competitors, whether formal or informal, express or implied:

  • Prices to be charged to customers or suppliers; it is illegal to fix selling prices (maximum, minimum, or otherwise)
  • Methods by which prices are determined or plans to change prices; it is illegal to agree to change prices at the same time
  • Advertising prices; such agreements are illegal
  • Plans to not sell at less than a certain markup even if there is no agreement as to the precise price to be charged
  • Fixing buying prices for raw materials
  • Not buying from, selling to, or dealing with, particular persons or classes of customers or prospective customers
  • Limiting production
  • Dividing market
  • Refraining from bidding for an order or job
  • Not selling in a particular market area
  • Exchanging of specific customer prices among competing sellers
  • Discontinuing selling to one or more customers for nonpayment of bills or otherwise.